Why doesn’t a VPN work on you Android phone and what can you do about it?

Nowadays Internet services play a major role in our everyday lives, so that protecting our online activity has become an important issue.

A VPN is one of the most effective solutions in 2023, ensuring security, privacy when connecting to the Internet. However, like any other technological solution, a VPN connection can sometimes work incorrectly.

This article explains why a VPN may not work on your Android phone, as well as what steps you can take to solve this problem.

Incorrect VPN settings

While setting up a VPN server, make sure that you have entered the correct data for connecting to it and are using the appropriate protocol. Also make sure that your device supports the protocol you are using. If you made a mistake in the settings, the VPN will not work on your Android. Therefore, before trying to switch on the VPN, make sure that you have configured its connection correctly.

Problems with an Internet connection

A VPN requires a stable and reliable internet connection. If a VPN has stopped working and is failing to connect again for a while, then a bad or unstable connection could be the reason. Try connecting to another Wi-Fi network or using mobile data. If you are still unable to connect to the VPN, check whether your Internet service provider blocks it.

Problems with the VPN app

If you are using a VPN application, it’s possible that the problem is related to the application itself. Try reinstalling it or using another one. If you use a built-in VPN function in your Android operating system, try switching to a third-party VPN application.

Blocking of a VPN by an antivirus software

None of the VPNs works on your smartphone? Some applications, such as antivirus software or firewall, can block a VPN connection. Try temporarily disabling such applications and reconnecting to the VPN. If it helped, you will need to configure these applications in a way that they don’t block the VPN connection.

Problems with an Android firmware

Some Android versions can cause problems with a VPN connection. Update your phone’s firmware to the latest version. If it doesn’t help, try using a different version of the VPN protocol or another VPN application.

Account issues

If you are using a VPN service that requires creating an account, then it’s possible that the connection failure is related to your account. Check if you have entered the login details without an error and make sure that your account is active. If you forgot your password, restore it.

Problems with network settings

It’s important to point out that if there are additional network settings, for example, related to proxy servers, there also can be problems with a VPN connection. To avoid such problems, you need to check the network settings on your smartphone and make sure that they don’t contradict the VPN connection. If you find any conflicting settings, we recommend to look for more appropriate ones.


It’s important to remember that using a VPN service can improve your Internet security, so you should not reject this technology, even if you are failing to switch on its different versions. Instead, follow our tips to solve the problem and enjoy a safe and secure online experience.


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